Case interview charts and exhibits: a four-step way to read them
Most case interviews include at least one chart or table, and online tests such as McKinsey Solve and the BCG online case are built on them. The interviewer is not checking whether you can read a number. They want to know what the exhibit means for the client.
The four steps
- Orient (10 seconds, aloud). "This table shows leavers by age group, as a share of leavers and of all customers."
- Read. Title, axes, units, time period, footnotes. Most errors are a missed unit: thousands for millions, percent for percentage points.
- Find the insight. Look for the largest value, the outlier, the change in trend, or the gap between two series.
- Say the so-what. Link it to the case question and say what you would do next.
Example
| Age group | Share of leavers | Share of all customers |
|---|---|---|
| Under 30 | 70% | 15% |
| 30 to 50 | 22% | 40% |
| Over 50 | 8% | 45% |
Weak answer: "Seventy percent of leavers are under 30."
Strong answer: "Under-30s are 15% of customers but 70% of leavers, so they leave far more often than anyone else, while over-50s hardly move. A price cut for everyone would mostly reward customers who were staying anyway. I would aim the response at under-30s and find out why they leave."
This exhibit comes from the bank competitive response case.
Chart types to know
| Chart | What to look at |
|---|---|
| Stacked bar | The mix, and how it changes |
| Waterfall | Which steps add and which subtract |
| Scatter | The trend and the outliers |
| Marimekko | Width is segment size, height is share |
| Line | Slope, turning points, gaps between lines |
| Two-axis chart | Which series uses which axis |
Mistakes
- Describing the chart without a conclusion.
- Calculating before deciding what you are looking for.
- Staying silent for a minute. Say what you are doing.
Frequently asked questions
How long should I take to read an exhibit in a case interview?
About 30 seconds in silence is fine if you first say what the exhibit shows. Then give the insight and the so-what.
What is a so-what in a case interview?
The meaning of a finding for the client's decision: what it changes and what you would do next.
How do I get better at chart reading for consulting tests?
Practise timed exhibit questions and force yourself to write one sentence of insight for each chart before you look at the answer.
Keep reading
- ConsultingHow to prepare for a case interview: an 8-week plan that works12 min read
- ConsultingMcKinsey Solve: what's in the assessment and how to prepare9 min read
- ConsultingCase interview examples: three worked cases from prompt to recommendation11 min read
- Consulting“Why consulting?” and the other fit questions consultancies ask7 min read