Privacy Policy

Controller: Sound Investments B.V., Van Oldenbarneveldtplein 11-H, Amsterdam, the Netherlands. Contact: [email protected].

What we collect

• Account: email address, password hash, auto-generated handle, timezone, plan status, UTM parameters from the link you arrived on.
• Usage: test attempts, answers, scores, review queue, streaks; booking records, pre-call messages, ratings, reports; chatbot conversations.
• Payments: handled by Stripe; we store Stripe identifiers and amounts, never card numbers.
• Expert verification: the work-email domain (never the address) or an uploaded document that is reviewed by one administrator and deleted immediately after the decision.
• Technical: IP address and user agent on login sessions, error logs.

We do not collect real names, photos or social profiles, and we ask you not to put them in free-text fields.

Why (legal bases)

To provide the Service (contract), to prevent abuse and keep both sides anonymous (legitimate interest), to send transactional email (contract), to send optional progress emails (consent, opt-in in settings), and to comply with tax and accounting law (legal obligation).

Processors

Railway (hosting, EU West), Stripe (payments, Connect payouts), Daily.co (voice calls; audio is not recorded), Resend (email), Anthropic (AI grading and mock interviews; your answers are sent for grading and not used to train models), Google and Meta (conversion measurement only if enabled).

Retention

Account data for as long as the account exists plus 30 days after deletion. Verification documents: until the review decision. Call rooms: deleted at the end of the call. Payment records: as required by law (typically 7 years).

Your rights

Export your data (settings → Download my data), delete your account (settings), correct your data, object to processing, and complain to your supervisory authority. Email [email protected] for anything else.

Cookies

See the cookie notice. Essential cookies only unless you enable analytics.