Support Analyst - Desktop
Squarepoint Capital·London, Montreal & Bangalore·Posted 8 March 2019
About the role
Position Overview: Squarepoint is looking for a Desktop Support Analyst to support a global community of approximately 500 + users in a Windows environment. Candidate will interact onsite and remotely with users to provide support with workstation applications such as Microsoft Exchange/Outlook, Microsoft Office in an on premise or cloud-based solution; access control policies via Windows Active Directory; remote access assistance and hardware issues. Provide 24x5 support on-site and to a global community of approximately 500 + users as per business requirement; Provide on-call weekend support on a rotational basis; Manage raised requests and incidents in a timely manner following well-rehearsed internal request runbooks/knowledge based and incident management and request fulfillment processes; Partner with Level 2 & 3 internal and external teams/vendors as appropriate to help troubleshoot more complex incidents; Provide alert management to pro-active resolve failure alerts, degraded services and unavailable services through internal monitoring tools; Proactively automate common tasks to improve efficiency and increase productivity; Collaborate with internal and external teams to…
This is a summary of the advert. The full description and the application are on Squarepoint Capital's careers site.
Apply faster with Prepper
- A version of your CV tailored to this Support Analyst - Desktop role.
- A cover letter written from your CV and this advert.
- Prepper can fill in Squarepoint Capital's application form and send it once you approve.
- The application saved in your tracker, with reminders to follow up.
More roles at Squarepoint Capital
- Operations Analyst - Internal AuditBangalore
- Operations AnalystHouston
- Senior Quant Researcher - CTA/Short-TermHouston, London, Madrid, Montreal, New York, Paris, Singapore, Zug, Bangalore, Dubai, Geneva, Hong Kong, Boston
- Senior Quant Researcher - Equity Mid/Low FrequencyBangalore, Dubai, Geneva, Hong Kong, Houston, London, Madrid, Montreal, New York, Paris, Singapore, Zug, Boston
- Senior Quant Researcher - Fixed IncomeHouston, London, Madrid, Montreal, New York, Paris, Singapore, Zug, Bangalore, Dubai, Geneva, Hong Kong, Boston
- Senior Quant Researcher - Intraday Statistical ArbitrageBangalore, Dubai, Geneva, Hong Kong, Houston, London, Madrid, Montreal, New York, Paris, Singapore, Zug, Boston
- Corporate Access AssociateNew York
- Quantitative Researcher, Equity Mid-FrequencyNew York
Prepper is independent and not affiliated with Squarepoint Capital. Roles are listed from the employer's public careers system and removed when they close.