Trade Flow Support - Trading Infrastructure Support
Squarepoint Capital·Singapore, London, Houston, Montreal·Posted 4 December 2024
About the role
Position Overview: The Trading Infrastructure Support Engineer will be part of a highly talented team of support engineers responsible for ensuring high availability of Squarepoint’s mission critical services such Infrastructure as a Service (IaaS), Build & Deploy, Research and Trading. The candidate will be responsible for providing L1/L2 support across all services globally distributed across APAC, EMEA and AMER regions. Provide monitoring and L1/L2 support across all services and quickly react to any outages to maintain a highly available environment Quickly identify, analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages Intensive interaction with trading community, external vendors, development and infrastructure teams Oversee automated processes, scheduled jobs and regular reports Manage users’ requests: track requests, review approvals, updates, resolution, closure, etc. Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams. Required Qualifications: 4+ years of support experience a…
This is a summary of the advert. The full description and the application are on Squarepoint Capital's careers site.
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