Fraud and Disputes Vendor Management Specialist

Robinhood·Chicago, IL; Denver, CO; Lake Mary, FL; Westlake, TX·Posted 10 November 2026

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About the role

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role As a Fraud and Disputes Vendor Management Specialist, you will be responsible for the day-to-day management and performance of our external operations partners. You’ll serve as a key connection point between internal Operations teams and our vendors, ensuring expectations are clear, performance is understood, and issues are quickly identified and resolved. You’ll use data to monitor SLAs, productivity, quality, staffing, and other key performance indicators while partnering with vendors to develop and execute improvement plans. You’ll also support capacity planning, new program launches, training, and changes to existing operations as our business continues to scale. Available shift Monday through Friday; 8:00am – 5:00pm CT This role is based in our Chicago, IL, Denver, CO, Lake Mary, FL and Westlake, TX offices with…

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