Customer Support Specialist II

Coinbase·Manila, Philippines·Posted 10 September 2026

Apply with a tailored CV View on Coinbase's site

About the role

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” Learn more about working at Coinbase . As a Customer Support Specialist II on the Premium Support team within Customer Experience, you'll serve as a subject matter expert for Coinbase's products, delivering world-class service to our highest-value customers. This team provides personalized, multi-channel support that directly protects customer trust and drives retention across Coinbase's fastest-growing segments. You'll own complex customer issues end-to-end across phone, messaging, and email, resolving problems at the root cause while guiding customers to unlock additional products and features. What you'll do: Own investigation,…

This is a summary of the advert. The full description and the application are on Coinbase's careers site.

Apply faster with Prepper

A version of your CV tailored to this Customer Support Specialist II role.
A cover letter written from your CV and this advert.
Prepper can fill in Coinbase's application form and send it once you approve.
The application saved in your tracker, with reminders to follow up.

Start free

More roles at Coinbase

Prepper is independent and not affiliated with Coinbase. Roles are listed from the employer's public careers system and removed when they close.