Senior CRM Executive - Lifecycle

Deliveroo ·London, United Kingdom - Deliveroo·Posted 11 November 2026

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About the role

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the team This position will be part of the central CRM & Ops team, composed of 18+ specialists, dedicated to driving and executing global strategic initiatives to grow and retain our New Customer base. Collectively, the team is targeted on growing orders, expanding our subscriber base, improving engagement metrics to retain Deliveroo customers. Serving as the voice of the customer, the CRM & Ops team does this by enhancing personalised user experiences, activating best-in-class campaigns, and putting relevancy at the heart of everything. The Role As a Marketing Manager within the Lifecycle CRM & Ops team you are the voice of Deliveroo when speaking with our customers across the globe. You'll operate under a hybrid work model, spending a minimum of three days a week at our London HQ. Reporting into the Senior Marketing Manager on the New Customer squad, and working closely with…

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