CRM Manager m/f/d

Flix·Munich·Posted 4 November 2026

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About the role

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. As a CRM Manager, you will be part of our CRM Communications team within the Marketing & Customer Product organization, reporting directly to the Head of CRM. You will be responsible for shaping the content of our customer communications, with the goal of presenting customers with the Flix products and offers most relevant to them – from FlixBus and FlixTrain to Airport Shuttles, Marketplace offerings, Partnerships and Media Sales. About the role Understanding our customers: You analyze customer behavior and affinities to identify relevant products and offers for different customer segments. Optimizing content and products: You develop compelling multichannel messaging and creative approaches to showcase our products and offers in the best possible way through customer communications. Hands-on campaign execution: You set up new communications in Braze and implement changes to existing communication flows. You work across all channels, from email and push to in-app and in-web. Driving performance:…

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