Support team Lead

Wolt - English·Belgrade, Serbia·Posted 6 November 2026

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About the role

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt’s Serbia Country Support Team seeks a proactive and dynamic Support Team Lead to manage our customer support team, ensuring exceptional service standards and team efficiency. This role is central to our operations, interfacing directly with support staff to foster a positive and productive work environment. What you'll be doing Team Leadership: Manage up to 30 support associates, ensuring high team engagement and performance levels. Conduct regular feedback sessions,…

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