Customer Success Manager

Anthropic·Tokyo, Japan·Posted 19 October 2026

Apply with a tailored CV View on Anthropic's site

About the role

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Join Anthropic's Customer Success team as one of the founding members of our Japan Customer Success team as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across Japan, helping them harness the full potential of all our Claude capabilities: API, Claude for Enterprise, and Claude Code. You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team, you will help customers identify the right Claude capabilities for their specific business…

This is a summary of the advert. The full description and the application are on Anthropic's careers site.

Apply faster with Prepper

A version of your CV tailored to this Customer Success Manager role.
A cover letter written from your CV and this advert.
Prepper can fill in Anthropic's application form and send it once you approve.
The application saved in your tracker, with reminders to follow up.

Start free

More roles at Anthropic

Prepper is independent and not affiliated with Anthropic. Roles are listed from the employer's public careers system and removed when they close.