Director, Customer Success, Government

Checkr·San Francisco, California, United States·Posted 10 November 2026

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About the role

About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, and Anthropic. We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company . About the team/role Checkr's Government business helps state, federal and local government agencies verify income, employment and assets for the programs they run. As Director of Customer Success, Government, you will own the health, adoption and renewal of our agency portfolio and build the team that supports it. You will lead a team of 3 Customer Success Managers and work alongside our Solutions Architects, Sales and Product teams. This role reports to the VP of Government, with a dotted line to Checkr's Customer Success organization. This is a data-driven role. You will use data to understand how each agency uses our products, find…

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