Associate Manager, Marketing Product Operations, CRM Automation
DoorDash USA·New York, NY; San Francisco, CA; Los Angeles, CA; Sunnyvale, CA; Seattle, WA; Chicago, IL; Austin, TX; Denver, CO; Atlanta, GA; Miami, FL; Boston, MA; Washington D.C.·Posted 29 October 2026
About the role
About the Role DoorDash's marketing product operations team is the connective tissue between our Retention Marketing organization and the tools, systems, and data that power it. As an Associate Manager on CRM Automation, you'll own developing the AI-powered automation that helps our Campaign Operators build, edit, QA, and monitor CRM campaigns faster and with fewer errors across every audience we serve. You'll partner closely with Campaign Operators to find where manual work slows them down. You’ll use these learnings to then partner with our Martech team to design, ship, and scale internal AI-enabled tools and workflows that remove it. This is a highly cross-functional, builder-oriented role for someone who wants to own CRM automation end-to-end. You’re excited about this opportunity because you will… Own and evolve the CRM automation roadmap, using DoorDash's internal AI tools to help Campaign Operators build, edit, QA, and monitor campaigns more efficiently Identify high-effort manual steps in campaign build and edit workflows and design AI-assisted automations to replace them Apply AI to campaign QA and ongoing monitoring so issues are caught early and surfaced quickly across…
This is a summary of the advert. The full description and the application are on DoorDash USA's careers site.
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