Customer Transformation Senior Manager

FanDuel·New York City·Posted 21 October 2026

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About the role

THE POSITION Our roster has an opening with your name on it FanDuel is looking for a Customer Transformation Senior Manager to drive our Sportsbook rewards and experiences innovation. You will play a key role on the Transformation team, driving innovation across the org, collaborating with multiple departments including but not limited to Promotions, Brand, Commercial, Data Science, Product, and MarTech. This is an exciting opportunity to help elevate revenue-driving initiatives at a premier gaming company. In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs. THE GAME PLAN Everyone on our team has a part to play Manage and develop 1-2 direct reports, building a best-in-class innovation capability for our Sportsbook initiatives Be our innovation engine. Explore, identify and bring to market initiatives from 0-to-1 across Sportsbook rewards, loyalty, and customer experiences, then scale what works into the core business Drive commercial strategy and build the business case for new ideas - size the…

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