Lead, Global Services Strategy & Operations

Klaviyo·Boston, MA·Posted 16 October 2026

Apply with a tailored CV View on Klaviyo's site

About the role

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo is looking for a Global Services Operations Lead to join our Customer Experience Operations team. This role keeps the Global Services–comprised of Professional Services, Customer Education, and Onboarding–operating engine running day to day– managing the variety of projects, systems, and cross-functional initiatives that support resourcing, service delivery, and reporting for the services organization. You’ll partner closely with the Senior Manager of Professional Services Operations and stakeholders across Sales, Customer Success, Support, and Partners to execute operational initiatives, build and maintain the automations and processes the team relies…

This is a summary of the advert. The full description and the application are on Klaviyo's careers site.

Apply faster with Prepper

A version of your CV tailored to this Lead, Global Services Strategy & Operations role.
A cover letter written from your CV and this advert.
Prepper can fill in Klaviyo's application form and send it once you approve.
The application saved in your tracker, with reminders to follow up.

Start free

More roles at Klaviyo

Prepper is independent and not affiliated with Klaviyo. Roles are listed from the employer's public careers system and removed when they close.