Senior Risk Investigator - Fraud Incident Management & Partner Response
Mercury·San Francisco, CA, New York, NY, Portland, OR, or Remote within United States·Remote·Posted 6 November 2026
About the role
About the Team Mercury* is building a complete financial stack for startups, and Risk is how we protect our customers, Mercury, and the broader financial ecosystem. You'll join Fraud Operations, part of the Fraud & Disputes organization. The team investigates and prevents fraud across every Mercury product, and works hand in hand with Risk Strategy, Product, Engineering, Compliance, and our bank partners. Our investigators, Fraud Enablement team, and BPO partners handle the volume. This role makes sure that when something goes wrong, or when a regulator or bank partner asks hard questions, we respond quickly, consistently, and with evidence. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Role Summary This is a senior individual contributor role for an investigator who thrives in the hardest, least defined problems in fraud. You will own fraud incident response from detection to postmortem across first-party and third-party fraud, write the memos and responses that our partners and auditors rely on, and be the operational voice of Fraud Operations in partner-bank conversations. You…
This is a summary of the advert. The full description and the application are on Mercury's careers site.
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