Junior CS Agent – German Speaking (m/f/d)

Raisin·Berlin, Berlin, Germany·Posted 23 September 2026

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About the role

Raisin is the world’s leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing . Our vision is to offer savings and investments without barriers and thus open up the global 160 trillion euro market. Raisin currently employs more than 800 people from over 75 countries worldwide. Today, the platform holds over 80 billion euros in assets from more than one million investors which have accrued over 5 billion euros in returns. Team Are you an active listener, do you think in a solution-oriented way, and do you truly want to help customers? Become part of our Customer Service team at Raisin and support us as a Junior Customer Service Agent (m/f/d) in providing our customers with a first-class experience. Our 1st level WeltSparen Customer Service team supports our German-speaking customers mainly inbound by phone and email (and in the future also via live chat) with all matters relating to our financial products. For legal reasons, we are not allowed to provide investment advice, so our customer contacts focus on…

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