Senior Manager Customer Support

Rubrik Job Board·Cork, Ireland·Posted 9 October 2026

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About the role

Senior Manager Customer Support EMEA Location: Cork, Ireland (office-based). The Senior Manager, Customer Support role is responsible for all aspects of customer post-sales support to our customers and partners. The support team is responsible for handling support requests using the follow-the-sun model in the EMEA region and provide support for other geographies such as APAC and Americas requesting assistance. As a Support Manager, your passion for exceeding customer expectations will flourish as you lead a team of high caliber Support Engineers in delivering exceptional customer experience to our global customer base. You will be responsible for the management, professional growth and development of the team. As a key member of the leadership team you are also responsible for delighting our customers, developing excellent staff and achieving both tactical and strategic business development objectives. This role requires a high level of professional communication to all stakeholders. The Senior Manager of Customer Support is also responsible for short and long-term performance management of his/her direct reports, including managing individual operational indicators, written…

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