Customer Hero Operations Specialist
SpotHero·Chicago, IL·Posted 21 October 2026
About the role
Who We Are: At SpotHero, we work as a team to empower people to get everywhere, easier! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app and website to reserve convenient, affordable parking in advance, on-the-go or through their connected cars, and parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace. We’ve been quite busy, take a peek at some of our recent announcements . Customer Hero Operations Specialist at SpotHero: The Customer Hero Operations Specialist keeps the workflows behind our front-line team accurate, timely, and moving—so Customer Heroes can focus on customers, escalations are resolved without waiting on a director-level resource, and downstream partners such as Accounting and Revenue receive reliable information. This individual contributor owns high-judgment, detail-heavy operational work; serves as a subject matter expert and connection point between Customer Heroes and Customer Hero…
This is a summary of the advert. The full description and the application are on SpotHero's careers site.
Apply faster with Prepper
- A version of your CV tailored to this Customer Hero Operations Specialist role.
- A cover letter written from your CV and this advert.
- Prepper can fill in SpotHero's application form and send it once you approve.
- The application saved in your tracker, with reminders to follow up.
More roles at SpotHero
Prepper is independent and not affiliated with SpotHero. Roles are listed from the employer's public careers system and removed when they close.