Head of Digital Customer Success
Mintlify·San Francisco·Posted 27 October 2026
About the role
WHY MINTLIFY? We're on a mission to empower builders. - Massive reach: Our docs platform serves 100 million+ developers every year and powers documentation for 20,000+ companies, including Anthropic, Microsoft, PayPal, Spotify, Coinbase, X, and over 20% of the last YC batch. - Small team, huge impact: We recently passed 65 employees and raised a $45 million Series B led by A16Z and Salesforce Ventures. Each new hire has a huge impact on shaping the company's trajectory. - Culture of slope over y-intercept https://mattrickard.com/hire-slope-not-intercept: We value learning velocity, grit, and unapologetically unique personalities. We grew in value faster than headcount and we’re looking to align the two quickly. ABOUT MINTLIFY Mintlify https://www.mintlify.com/ is the documentation platform for the AI era. More than 20,000 companies, including Anthropic, Microsoft, Coinbase, Perplexity, Replit, Vercel, and Zapier, use Mintlify to publish docs that stay current and work for both developers and AI agents. Our customers' docs reach over 100 million people a year, and nearly half of that traffic now comes from AI agents. In April 2026 we raised a $45M Series B…
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