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Senior Solution Engineer, Salesforce

Parloa·New York·Posted 7 November 2026

About the role

ABOUT PARLOA Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. ABOUT THE ROLE: As a Senior Salesforce Solution Engineer, you will be a strategic partner to our internal RevOps team and GTM stakeholders, translating business needs into scalable Salesforce solutions. You will combine business discovery, systems thinking, architecture judgment, and hands-on implementation to improve the way our revenue engine operates as we scale. You will be a thought partner who helps shape how our Salesforce ecosystem and adjacent GTM systems should evolve. AREAS OF OWNERSHIP: - Partner closely with RevOps, Sales, Marketing, Customer Success, and Finance stakeholders to understand goals, pain…

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