Director, Support Engineering

Sanity·Remote in Europe·Remote·Posted 17 September 2026

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About the role

We're looking for an experienced Support Engineering leader to manage and grow the Support Engineering function at Sanity. This is a high-impact role at the intersection of technical depth and customer obsession. You will lead the team that helps developers and enterprise customers unlock the full power of Sanity's platform, align with Customer Solutions teams to reduce time to value for customers, and feed critical product and user insights back into the product and engineering org. At Sanity.io http://Sanity.io, we're building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations. Reporting to the VP of Customer Solutions, the Director of Support Engineering role owns the entire Support function end-to-end - from the people and processes to the tooling and metrics. You will lead a globally distributed Support Engineering…

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