Process Lead, Hioaks, #255

Gopuff·Richmond, VA·Posted 21 October 2026

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About the role

Gopuff is seeking a Process Lead for our Operations team. Reporting to the Site Leader or Manager, this role is a core part of the leadership team with the responsibility to ensure order accuracy and fast, efficient delivery to our customers. During your shift, you will lead the performance and day to day tasks of both the Pack and Receive and Kitchen* teams. The success of the team will rely on your ability to coach and motivate the team with a focus on perfecting the customer experience for each order. We put our customers first. Customers turn to Gopuff to deliver their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. Gopuff is seeking a Shift Lead for our operations teams. Reporting to the Site Leader, this role is a core part of the facility leadership team with the responsibility to ensure order accuracy and fast, efficient…

This is a summary of the advert. The full description and the application are on Gopuff's careers site.

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