Senior Product Manager

Swile·Montpellier, France·Posted 29 October 2026

Apply with a tailored CV View on Swile's site

About the role

Swile is looking for a Senior Product Manager to own the post-booking experience for business travelers. The role covers the full Customer Care journey, from self-service in the app to the tools used by support agents and the integrations with airlines, rail operators, hotels and car rental companies. You will lead product for a cross-functional team of engineers and a designer, while working closely with Customer Care leadership, engineering teams and colleagues across France and Brazil. The position offers the opportunity to shape a scalable travel operations product and contribute to Swile’s European expansion within a culture of autonomy, ownership and high product standards. Key responsibilities Own the Travel Operations roadmap and help Swile scale travel volumes without a proportional increase in operational headcount. Improve the entire post-booking journey, including changes, cancellations, disruptions, refunds and supplier confirmations. Use contact data, conversation transcripts and time spent with agents to identify root causes and solve recurring issues in the product. Lead the adoption of AI agents across chat, phone and email, defining which cases can be automated,…

This is a summary of the advert. The full description and the application are on Swile's careers site.

Apply faster with Prepper

A version of your CV tailored to this Senior Product Manager role.
A cover letter written from your CV and this advert.
Prepper can fill in Swile's application form and send it once you approve.
The application saved in your tracker, with reminders to follow up.

Start free

More roles at Swile

Prepper is independent and not affiliated with Swile. Roles are listed from the employer's public careers system and removed when they close.