Care Coordinator
Tia·Remote·Remote·Posted 22 September 2026
About the role
About Tia Tia is building a new model for women’s healthcare, one that treats women as whole people, not separate conditions or life stages. By integrating primary care, mental health, gynecology, dermatology, and wellness across both in-person and virtual settings, Tia is improving outcomes, lowering costs, and creating a better experience for patients and providers alike. About the Role We are looking for a Care Coordinator I to provide compassionate, efficient, and high-quality support to Tia members through phone, chat, and other communication channels. In this role, you will often be one of the first voices members hear when they need help navigating care. You will support member inquiries, urgent requests, scheduling needs, escalations, and care coordination workflows while partnering closely with clinical providers, operations teams, and external partners. This is a high-volume, technology-driven role that includes approximately five hours of scheduled phone coverage per shift, supporting members directly through inbound calls. Care coordination is primarily facilitated through digital tools, including patient portal messaging, booking links, and cross-functional task…
This is a summary of the advert. The full description and the application are on Tia's careers site.
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