Customer Success Operations Manager

PubMatic·Paris, FR·Posted 21 October 2026

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About the role

About the Role 12 Month - Maternity Cover Join PubMatic’s Customer Success team in Paris and play a key role in helping leading publishers maximise the value of our platform. As a Customer Success Operations Manager, you’ll sit at the intersection of ad technology, client success, and operational delivery. You’ll manage technical integrations, optimise performance, and act as a trusted partner to publishers across the region. This is a hands-on role where your expertise in programmatic and troubleshooting will directly impact client outcomes and revenue growth. If you enjoy solving complex problems, working cross-functionally, and turning technical insight into measurable results, this role offers both ownership and visibility in a high-growth environment. What You’ll Do Own publisher account set-up and manage Tier 1 omnichannel accounts on the PubMatic platform Deliver seamless technical integrations, ensuring projects are completed on time and to a high standard Provide responsive, high-quality support within defined SLAs, troubleshooting and resolving technical issues Proactively analyse and optimise account performance to increase yield and deliver actionable recommendations…

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