IT Support Engineer

PubMatic·Redwood City, US·Posted 22 September 2026

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About the role

About the Role: We are looking for a technically sharp, people-first IT Support Engineer to join our RWC office. This is a critical on-site role — you will be the primary IT presence in Redwood City, responsible for ensuring seamless day-to-day technology operations for all RWC-based employees. What sets this role apart is our emphasis on AI-driven support and automation. You will not just resolve tickets — you will actively identify opportunities to eliminate them through smart tooling, scripting, and workflow automation. By doing so, you will amplify your own impact while releasing bandwidth for the broader global IT team to focus on strategic initiatives. If you thrive in a fast-paced environment, enjoy working directly with people at all levels of the business, and have a passion for using modern tools and AI to raise the bar on IT delivery — we want to hear from you. What You'll Do: End-User Support & Device Management Provide hands-on technical support for MacOS and Windows devices across the RWC office. Own the full device lifecycle: procurement, setup, deployment, asset tracking, and decommission. Be the first point of escalation for hardware, software, and connectivity…

This is a summary of the advert. The full description and the application are on PubMatic's careers site.

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