Training Operations Specialist

Zwift·Remote - eligible US locations·Remote·Posted 22 October 2026

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About the role

Location: Remote- Eligible US Locations About the role and about You: Great support starts with clear, consistent training. When our members hit a snag, our Community Support team gets them back into Watopia and helps them make the most of their Zwift experience. We’re hiring a hands-on Training Operations Specialist to keep frontline training running smoothly, from preparing trainers and deploying eLearning to tracking completion and assessment results. Our training program has a strong foundation: a structured new hire curriculum, an established design framework, and experienced subject matter expert trainers who facilitate instructor-led learning. Our Content & Learning team, which owns training, member-facing self-service content, and our internal knowledge base (IKB), develops training and IKB content together to keep them consistent. In this role, you’ll take that content where the rubber hits the road, making sure training reaches agents and trainers are ready to deliver it confidently. As our Seismic subject matter expert, you’ll also help us get the most out of our learning management system. Your focus is training deployment, trainer readiness, reporting, and…

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