Customer Success Manager
Clark·New York City·Posted 26 June 2026
About the role
ABOUT CLARK Every audit answers one question: can I trust this? For 150 years, people have answered it by hand. Clark is changing that. We build AI that doesn’t just assist auditors. It does the audit work itself. More than 35 CPA firms already use Clark to run audit fieldwork faster and at equal or better quality. Audit is where we start. Our mission is to build the trust infrastructure layer for the AI economy, and we’re only getting started. We’re a small, hard-working team backed by top investors. We take ownership and judge ourselves by results. If you want to change how an entire profession works, you’ll fit in here. THE ROLE We are hiring Customer Success Managers to own customer health, renewals, and adoption across Clark's live customer base. You will work closely with the Head of Customer Success, Audit Engineers, Product, and Sales to make sure customers adopt Clark successfully, reach value quickly, and continue expanding their use of the platform. WHY THIS ROLE MATTERS Clark's customers are adopting AI in critical workflows. Strong customer success ensures they do so with confidence. The CSM role protects the live base, identifies risks early, drives…
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