Team Lead Customer Support (m/f/d)

About the role

ABOUT US   Pliant is a modular B2B payments platform combining commercial card issuing, payment accounts, FX and spend management for businesses and AI agents.   Businesses across travel, e-commerce, insurance and AI-native technology use Pliant to manage complex payment workflows, while fintechs, software platforms and banks use its infrastructure to build and operate their own commercial payment offerings.   Pliant's API-first platform also enables AI agents and applications to access regulated payment infrastructure with permissions, controls and auditability built in.   Founded in 2020 and headquartered in Berlin, Pliant serves businesses and partners across Europe and North America. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries under its European e-money license and through regulated partners in the UK and US.   Learn more at www.getpliant.com http://www.getpliant.com. ABOUT THE ROLE As Customer Support Lead US (m/f/d), you’ll lead our team of customer support specialists and take real ownership of how customer support runs at Pliant. You’ll stay close to the work: you’ll handle escalated cases…

This is a summary of the advert. The full description and the application are on Pliant's careers site.

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