Prepper

Sr. Customer Success Advisor

Illumio·Germany·Remote·Posted 21 October 2026

About the role

ONWARDS TOGETHER! Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security Graph, our breach containment platform identifies and contains threats across hybrid multi-cloud environments – stopping the spread of attacks before they become disasters. Recognized as a Leader in the Forrester Wave™ for Microsegmentation, Illumio enables Zero Trust, strengthening cyber resilience for the infrastructure, systems, and organizations that keep the world running. LOCATION: GERMANY (REMOTE) OUR TEAM’S VISION: Customer Success Advisors exist to help customers sustain value. We serve as our customers’ strategic business partners, building trusted relationships that ensure they continuously realize the outcomes that drove their investment in Illumio. Through executive engagement, success planning, lifecycle management, and cross-functional leadership, we help customers measure success, overcome business obstacles, and identify opportunities to deepen the value Illumio delivers over time. Customer Success Advisors orchestrate the expertise of the broader Illumio…

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