Customer Enablement Manager
Mural·United States Remote·Remote·Posted 5 August 2026
About the role
ABOUT THE TEAM The Scaled/Digital Customer Success team helps customers realize value from Mural through education, digital programs, and learning experiences at scale. This team plays a critical role in making high-quality customer education more personalized, accessible, and scalable. This role sits within our Scaled and Digital Customer Success team and reports to the Director of Customer Success. YOUR MISSION As a Customer Enablement Manager, your mission is to bring our customer enablement strategy to life through high-quality content, personalized learning experiences, and scalable programs. You will translate customer needs and product capabilities into clear, outcome-based learning journeys that help teams work better together and achieve real-world success with our platform. You will build and scale modern customer education programs that help customers adopt priority use cases, reduce time-to-value, and increase product confidence. WHAT YOU'LL DO - Execute scalable education initiatives including self-guided, live, cohort-based, and peer-led learning experiences. - Design outcome-based learning journeys and adaptive paths tailored to priority roles,…
This is a summary of the advert. The full description and the application are on Mural's careers site.
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