Care Strategy Lead

GetYourGuide·Berlin·Remote·Posted 6 October 2026

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About the role

CHANGE THE WAY THE WORLD TRAVELS Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers https://www.getyourguide.careers/ to take the first step. TEAM MISSION The Care team at GetYourGuide exists to make every interaction with our platform - for travellers, suppliers, and partners - feel effortless, trusted, and human. We sit at the intersection of customer experience, operational excellence, and business strategy, and we play a critical role in ensuring that the people who power our marketplace can thrive on it. From how we design our support channels to how we measure and improve satisfaction, Care is a strategic function that directly shapes GetYourGuide's reputation and growth. Within Care, the Care Experience & Strategy team drives the thinking and direction…

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