Customer Operations Associate (f/m/d)

Moss·Berlin·Remote·Posted 8 May 2026

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About the role

At Moss, we give finance professionals the power to automate their day-to-day and make forward-thinking decisions. Our culture is what makes that possible: we play to win, we obsess over quality, and we win as One Moss, and it works. Moss closed a €35 million Series C in August 2026, crossing a €1 billion valuation, and became one of Europe's fintech unicorns. Join us for what's next. We are hiring Graduate Customer Operations Associates (f/m/d) to join our German Operations team in Berlin. This is an entry-level opportunity designed for recent graduates and junior professionals who are eager to start their career in FinTech. You will gain hands-on experience across customer operations, onboarding, compliance, and process optimization, building a strong operational foundation in a fast-paced, high-growth environment. From day one, you’ll play a key role in ensuring a seamless, secure, and high-quality experience for our customers. What You’ll Be Doing From day one, you’ll be hands-on and learning through real experience here’s what you’ll be doing: - Support and Guide Customers: Act as a key operational contact for our German customers. You’ll learn how to handle inquiries…

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