Agent, Client Experience - Toronto, ON - Hybrid (Fixed Term Contract)

Wealthsimple·Remote (Canada)·Remote·Posted 12 November 2026

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About the role

BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. Client Experience Operations is responsible for how Wealthsimple shows up for its clients every single day. We handle the real interactions, email, live chat, and phone, and the moments that decide whether someone trusts us with their financial life. Our north star is simple: fast, frictionless, reliable support that delights the people we serve. Wealthsimple is growing quickly, and more Canadians start using our platform every day. As we grow, we're working just as…

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