Medical Records Operations Support

Natera·US Remote·Remote·Posted 12 November 2026

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Medical Records Operations Support Job Description Summary: The Medical Records Operations Support Specialist will support administrative, data management and research needs of various Revenue cycle teams, by coordinating medical records (MR) collection and client outreach, by supporting projects as identified, and by cultivating collaborative and productive relationships within the organization relating to Revenue Cycle Management. Job Responsibilities: ● Successfully obtain necessary medical documentation by collaborating with and serving as a primary liaison between in-house billing operations, other customer experience teams, medical records case managers and accounts ● Have a thorough understanding and knowledge of applicable CMS, state, and insurer medical policy and coverage guidelines (in particular LCD NCD Coverage Criteria) ● Ability to navigate and extract data from multiple versions of electronic medical records, including EPIC ● Lead and coordinate all account outreach efforts, including tracking special contact requests, reviewing incoming medical records and responding to any incoming account phone calls ● Assist with regular case upload and database maintenance ● A…

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