Customer Success Manager

PathAI·Boston, MA or Remote ·Remote·Posted 13 November 2026

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About the role

PathAI's mission is to improve patient outcomes with AI-powered pathology. Our platform promises substantial improvements to the accuracy of diagnosis and the efficacy of treatment of diseases like cancer, leveraging modern approaches in machine learning and artificial intelligence. We have a track record of success in deploying AI algorithms for histopathology in translational research, pathology labs and clinical trials. Rigorous science and careful analysis is critical to the success of everything we do. Our team, composed of diverse employees with a wide range of backgrounds and experiences, is passionate about solving challenging problems and making a huge impact on patient outcomes. We're looking for a Customer Success Manager to join our team and help support our digital diagnostic’s customers, including our commercially deployed AI product portfolio and Digital Pathology Image Management System, AISight. We are looking for someone that is well versed in Customer Success and account management, is well organized, has a sense of drive and an aptitude for learning quickly in a complex space. Key responsibilities include: You will build and maintain strong relationships with…

This is a summary of the advert. The full description and the application are on PathAI's careers site.

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