Customer Marketing Coordinator, Comms

FanDuel·New York City·Posted 14 November 2026

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About the role

THE POSITION Our roster has an opening with your name on it FanDuel Predicts is looking for a Customer Messaging Coordinator to help shape how we speak to customers across our owned CRM channels. This role sits at the intersection of messaging strategy, brand, personalization, and experimentation. You’ll create high-impact campaigns with compelling messages that drive customer intent and generate learnings that showcase what great CRM strategy looks like and how it should evolve over time. You’ll partner closely with Lifecycle Strategy, Promotions Strategy, CRM Ops, Go-To-Market, Creative, and Commercial teams to bring our brand to life in a way that feels timely and relevant to our customers. If you’re obsessed with sports, culture, communications, and understanding what makes people click, tap, and come back - this role is for you. THE GAME PLAN Everyone on our team has a part to play Craft relevant and impactful messages for all CRM channels that drive engagement with FanDuel Predicts while building trust through a customer-first mindset and FanDuel Predicts brand voice. Bring personalization strategies to life through messages that feel relevant and personal, not templated.…

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