Configuration Consultant III, Enterprise Restaurants

About the role

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life As a Configuration Consultant III, you will handle complex, high-liability restaurant implementations and serve as an escalation point for difficult customer situations. You will independently perform advanced MLM builds and manage intricate ToastWeb setups. Beyond individual project execution, you will act as a mentor to new hires, identify gaps in standard operating procedures, and proactively collaborate with cross-functional teams to improve the customer onboarding experience. Your day might start with a working session with a brand's corporate team to map menu requirements across multiple locations. You move fluidly between the technical detail and the executive conversation — one moment troubleshooting a complex menu request, the next assisting with reframing a rollout timeline for a regional VP. You are a leader on the Technical Onboarding team. You mentor peers and serve as the primary escalation point when advanced menu challenges surface across the Enterprise deployment…

This is a summary of the advert. The full description and the application are on Toast's careers site.

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