Director, GTM Operations

Zapier·NAMER·Remote·Posted 13 November 2026

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About the role

AI AT ZAPIER At Zapier https://zapier.com/about, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process https://zapier.com/l/jobs/ai-at-zapier, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Zapier is the most connected AI orchestration platform, and the way companies discover, adopt and buy it is changing. Work increasingly starts with an agent that picks Zapier, proves itself in production and grows into a company-wide standard. I’m hiring a Director of GTM Operations to reimagine how our go-to-market operates as that shift happens, and to expand Zapier on Zapier, so our own teams showcase what AI orchestration can do at scale. You’ll own GTM Operations end to end, leading about five direct reports across strategy, program management, and systems and platform architecture, plus operators embedded across Sales, Marketing, Customer Success, Support and Partnerships.…

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