Quality Analyst - Contact Centre

Deliveroo ·Manchester, United Kingdom·Posted 4 November 2026

Apply with a tailored CV View on Deliveroo 's site

About the role

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Why Deliveroo? Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. The Role A Care agent provides support for our Customer’s, Riders and Partners, and if things don’t go as expected we want to make sure they are taken care of if there is a need to contact us. The Quality team is instrumental in ensuring those contacts are handled correctly and in line with our policies and expectations. The primary goal of the Quality team is to set a standard of excellence within the team in order to deliver a consistently high experience to our customers, supporting managers to maintain these standards at all times.…

This is a summary of the advert. The full description and the application are on Deliveroo 's careers site.

Apply faster with Prepper

A version of your CV tailored to this Quality Analyst - Contact Centre role.
A cover letter written from your CV and this advert.
Prepper can fill in Deliveroo 's application form and send it once you approve.
The application saved in your tracker, with reminders to follow up.

Start free

More roles at Deliveroo

Prepper is independent and not affiliated with Deliveroo . Roles are listed from the employer's public careers system and removed when they close.