Head of Direct Sales Excellence

SumUp·London, England, United Kingdom·Posted 23 October 2026

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About the role

Head of Sales Excellence, Direct Sales Team description Direct Sales at SumUp spans Telesales and Key Accounts teams across multiple European markets, each led locally rather than by one central head, so you'll be the driver of keeping priorities, performance and ways of working aligned across the whole channel. You'll step into a pivotal year: Key Accounts is being scaled up, Telesales is shifting further into outbound selling, and new AI tools are being tested to help reps work smarter. This is a 12 month assignment covering parental leave, giving you full ownership of a senior, cross market leadership role with real initiatives to drive and a team to lead, not just a holding position. What you'll do: Build one clear view of how Telesales and Key Accounts are performing, spotting issues and improvement opportunities early Run the channel's quarterly goal setting and keep initiatives on track, flagging risks and decisions before they become blockers Lead change across the channel, from readiness and communication to checking that new ways of working actually stick Turn feedback from sales teams into a prioritised list of fixes and improvements, working closely with the Enablement…

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