Head of Professional Services

Vercel·Hybrid - San Francisco, New York City, Austin·Posted 20 July 2026

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About the role

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role As a Head of Professional Services, you’ll build and lead Vercel’s global professional services organization, made up of our Technical Account Management (TAM) and Forward Deployed Engineering (FDE) functions. These functions embed directly with our most strategic customers to design, build, and ship production applications on Vercel using our core platform, Next.js, and our agent stack, taking projects from first prototype through production rollout. You’ll define how this function operates: the engagement model, the delivery methodology, the commercial structure, and the team itself. You’ll partner closely with GTM and Product leadership to run a business function that turns our largest customers’ complex implementations into production…

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