SMB Product Specialist, Core

Homebase·Houston·Remote·Posted 5 November 2026

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About the role

Hi, Future Homie! At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team. We’re not just building an app—we’re building unstoppable teams. So what do you say, are you in? As a Product Specialist on our Customer Experience team, you'll help thousands of small business owners confidently use Homebase to run better businesses every day. You'll combine deep product expertise with curiosity, empathy, and problem-solving to guide customers through questions, remove friction, and help them get the most value from our Core platform—including scheduling, time tracking, team communication, hiring, and HR tools. Every interaction is an opportunity to build trust, strengthen customer confidence, and create advocates for Homebase. 📍Your Impact Starts Here The Customer Experience team exists to help our customers succeed—not just solve issues. As a Product Specialist, Core, you'll become a trusted product expert who empowers customers to confidently…

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