Director, Solutions Engineering EMEA

Parloa·Berlin·Remote·Posted 6 November 2026

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About the role

ABOUT PARLOA Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. ABOUT THE ROLE As Director, Solution Engineering EMEA, you’ll lead Parloa’s Solution Engineering team across EMEA and build it into the trusted technical advisor for our enterprise customers. You and your team will help some of the world’s best-known brands see what AI agents can do for their customer experience, and how to bring them to life in their business. Working side by side with our EMEA sales leadership, you’ll shape how we win across the region. AREAS OF OWNERSHIP - Lead and grow the team: Hire, develop, and lead the EMEA Solution Engineering team through its managers. You own performance, career paths, and…

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