Senior People Operations Partner

Parloa·New York·Posted 5 November 2026

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About the role

ABOUT PARLOA Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. ABOUT THE ROLE: As Senior People Operations Partner, you will own the day-to-day employee experience for our US team. That covers onboarding, contracts, benefits, compliance and employee support. You will build processes that scale, keep us compliant across states, and be the first point of contact for employees in New York and across the US. This is your opportunity to shape how People Operations runs in the US and to help a fast-growing team feel well supported from day one. AREAS OF OWNERSHIP: - Support the US employee lifecycle from pre-boarding to offboarding, including hosting onboarding sessions and…

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