Creator Success Manager

Substack·San Francisco (HQ)·Remote·Posted 9 November 2026

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About the role

Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences. We're looking for a Creator Success Manager to help some of the most interesting writers, journalists, artists, and other creators on Substack build thriving, sustainable businesses. You'll work directly with established and emerging publishers, helping them make the most of Substack's tools, grow their audiences, deepen relationships with their communities, and build successful subscription businesses. You'll be part of a growing Creator Success team within Substack's Partnerships organization. While our Creator Partnerships team focuses on bringing great new voices to Substack, Creator Success is responsible for helping creators thrive once they're here. You'll build trusted relationships with a portfolio of creators, understand their…

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