Customer operations
Watershed·New York City·Posted 29 September 2026
About the role
ABOUT WATERSHED Watershed https://watershed.com/ is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! THE ROLE Watershed is on a mission to help companies measure, reduce, remove, and report their emissions. We're looking for a strategic operator to join Customer Operations, which runs the programs that deliver on that mission for hundreds of enterprise customers. You'll partner closely with Customer leadership to design and build the operational backbone for all three teams in our Customer organization: Customer Success, Sustainability Advisory and Services, and Support. That means the…
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