Professional Services Subject Matter Expert

Taboola·Bangkok, Thailand·Posted 20 October 2026

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About the role

Realize your potential by joining the leading performance-driven advertising company! Curious about what it’s like to work at the world’s number 1 discovery platform as an Advertiser Subject Matter Expert (SME)? We’re glad you asked! What is the key purpose of an Advertiser Subject Matter Expert (SME)? You will be an essential pivotal engineer within the advertiser professional services tech solutions group, leading at least one area of expertise as the highest level of technical escalation and management, owning it end-to-end. You will juggle between: Complex technical case investigations. Consultation and mentoring to lower levels of support. Bug reporting, tracking & prioritizing. Knowledge creation, retention and training - including via AI and automations. Operational data analysis. Ad-hoc activities and projects with our Product and Business stakeholders. Long-term relationships. You will collaborate with multiple stakeholders within the professional services group as well as the engineering group, and our business teams. What do I need in order to succeed in this role? For this role it is essential that you have: 3+ years of experience in 2nd level support / 1+ years of…

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