Helpdesk Engineer

Tanium·Krakow, Poland (Hybrid)·Posted 5 November 2026

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About the role

Please note that this position is hybrid, with three days per week in the office (Kraków, Fabryczna). The Basics Tanium is expanding rapidly and is searching for a smart and motivated Help Desk Engineer, who can facilitate continued growth. This individual will work directly with a talented team of IT and security professionals. This role will also have the opportunity to learn new technologies, including Tanium’s product. The Help Desk Engineer is crucial to ensuring that IT and Tanium’s employees have the access and resources to complete their mission. The right candidate will enjoy working closely with our end-users, which includes developers, engineers, sales, and support staff. A successful candidate will also enjoy working for a company that is focused on quality and ensuring the long-term success of Tanium. What you'll do Assist with user onboarding/offboarding Act as L1 and L2 support for all Tanium employees Configure and support issues with iOS and Android devices Provide on-site and remote support to our end users Help create content and develop our internal IT Wiki Assist in the device imaging process A/V and event support Some project work We’re looking for someone…

This is a summary of the advert. The full description and the application are on Tanium's careers site.

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