Customer Success Manager - French Speaking

ComplyAdvantage·Lisbon, Portugal·Posted 5 November 2026

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About the role

We are looking for a French speaking Customer Success Manager to help us build our SaaS-based anti-money laundering solutions, which empower organisations to fight financial crime! We are building cutting-edge solutions that help create a safer world and stop money from ending up in the hands of criminals. You will join the customer success team, where you will be charged with nurturing relationships with a portfolio of our customers. You will be a trusted advisor to our clients helping them to get the best results from using the platform while feeding back ideas to the product development teams. As a Customer Success Manager, you will Manage a portfolio of strategic French-speaking customers throughout the entire lifecycle, from onboarding and training to adoption and ongoing success Be the dedicated contact and own the overall relationship with your clients Ensure that an implementation plan is in place for each new customer and take responsibility for a successful onboarding process, working with the various stakeholders, e.g. their technology team, compliance & risk teams Provide proactive support to our clients by helping them to increase adoption, improve utilization and…

This is a summary of the advert. The full description and the application are on ComplyAdvantage's careers site.

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